01269 842242 HQ: Cross Hands Business Park, SA14 6RB Shop Online Now

Life at Morgan & Morgan

Current Vacancies

Our team is always growing and we are constantly looking for passionate experts. Please see our current list of available positions below.

Location: Cross hands, Wales

About Morgan & Morgan:
Founded in 1989, Morgan & Morgan has established itself as a leading Business & Technology partner for businesses, organisations, and charities of all sizes. With a commitment to enhancing business resilience, productivity, and efficiency through modern technology, we provide comprehensive solutions across IT Solutions, Cyber Security, Document Solutions, Office Interiors, and Office Products. Operating from our eco-friendly headquarters, we offer 24/7 support, dedicated teams, and a fast delivery fleet to ensure our clients' success.

Position Overview:
As a Graduate IT Support Technician at Morgan & Morgan, you'll have a pivotal role in supporting our diverse client base, ensuring their technical issues are resolved promptly and efficiently. This is a fantastic opportunity to kickstart your career in IT within a supportive and dynamic environment, where your contributions will have a direct impact on the success of our clients.

Responsibilities:

  • Provide first-line support to clients via phone, email, and remote access, ensuring all technical issues are addressed in a timely and effective manner.
  • Assist with the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems.
  • Support the IT Solutions, Cyber Security, and Document Solutions departments with technical tasks and projects.
  • Collaborate with team members to meet deadlines and deliver high-quality service in line with our SLAs.
  • Participate in regular team meetings focused on professional growth and wellbeing.
  • Contribute to the continuous improvement of our IT support services and processes.

Skills & Experience:

  • A degree in Information Technology, Computer Science, or a related field.
  • Proficiency in Microsoft products and a strong understanding of IT fundamentals.
  • Excellent problem-solving skills and attention to detail.
  • Strong analytical abilities and a tech-savvy mindset.

Benefits

  • A vibrant and supportive office culture with regular social events.
  • A real opportunity to contribute to a mission-driven team, where your voice matters and your work makes a difference.
  • Competitive compensation package, including benefits tailored to support your professional growth and well-being.

Join Us:
If you’re a driven and passionate IT graduate eager to make an impact in a growing company, Morgan & Morgan is the place for you. We’re looking for individuals who are ready to grow with us and help our clients succeed in the digital age. Apply today to become a part of our dedicated team and start your journey towards a rewarding career in IT support.

Apply now

Location: Crosshands, Wales

Job Type: Full-time

Schedule:

  • Monday to Friday

Salary: Competitive, based on experience

Reports to: Head of IT

About Morgan & Morgan:
Founded in 1989, Morgan & Morgan has established itself as a leading Business & Technology partner for businesses, organisations, and charities of all sizes. With a commitment to enhancing business resilience, productivity, and efficiency through modern technology, we provide comprehensive solutions across IT Solutions, Cyber Security, Document Solutions, Office Interiors, and Office Products. Operating from our eco-friendly headquarters, we offer 24/7 support, dedicated teams, and a fast delivery fleet to ensure our clients' success.

Position Overview:
As a Senior IT Support Engineer at Morgan & Morgan, you will be the primary contact for complex support requests and large-scale projects. Your expertise in IT infrastructure, particularly with Active Directory, combined with a deep understanding of Microsoft cloud technologies, will be essential in this role.

Responsibilities:

  • Provide third-line support to clients via phone, email, and remote access, ensuring all technical issues are addressed in a timely and effective manner.
  • Take on escalated tickets and serve as the primary contact for complex support requests.
  • Assist with the installation, configuration, maintenance, troubleshooting and design of hardware, software, and network systems.
  • Demonstrate a deep understanding of IT infrastructure, including LAN/WAN, Microsoft Azure, Entra ID, MDM/InTune, SharePoint, Teams, Active Directory, Microsoft 365, physical installations, firewalls, network configuration, switchgear, virtual desktop environments, and virtual servers.
  • Assist in the design, troubleshooting and implementation of VoIP phone systems.
  • Support the wider Cyber Security, and Document Solutions departments with technical tasks and projects.
  • Experience with some of the following security solutions: EDR, MDR, Zero-Trust, Email Spam Security, Password Manager, and Defender.
  • Collaborate with team members to meet deadlines and deliver high-quality service in line with our SLAs.
  • Contribute to the continuous improvement of our IT support services and processes.

Skills & Experience:

  • Proven experience in an IT-related role.
  • IT-related degree desirable but not required.
  • Certifications in Microsoft are desirable but not required.

Join Us:
If you’re a driven and passionate IT engineer eager to make an impact in a growing company, Morgan & Morgan is the place for you. We’re looking for individuals who are ready to grow with us and help our clients succeed. Apply today to become a part of our dedicated team.

Benefits:

  • Cycle to work scheme
  • Employee discount
  • On-site parking
  • Sick pay
apply now

We Want to Hear From You!

At Morgan & Morgan, we are always on the lookout for exceptional talent to join our dynamic team. If you haven't found a job listing that matches your unique skills and experiences, don't let that hold you back. We believe in the power of potential and are keen on exploring possibilities with individuals who share our passion and drive.

We Want to Hear From You!

At Morgan & Morgan, we are always on the lookout for exceptional talent to join our dynamic team. If you haven't found a job listing that matches your unique skills and experiences, don't let that hold you back. We believe in the power of potential and are keen on exploring possibilities with individuals who share our passion and drive.

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Morgan & Morgan is the trading style of Meibion Maesycastell Limited, Company No. 03378617. All rights reserved.